Terms of Service

All prices quoted are in New Zealand dollars and exclusive of Goods and Services Tax (GST) unless otherwise stated. 

The balance of invoices is due on the 20th of the month following the delivery of services.

Any payments made in full or part indicate that you have read and understood all of our Terms of Service.

All Client bookings are on a first in - first served basis, therefore, we recommend confirming bookings as soon as possible to meet your filming dates & editing timelines.

All delivery deadlines and delivered video formats must be agreed explicitly in writing between you and G Video Production. G Video Production shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from any materials supplied by you to G Video Productions or instructions supplied by you which are incomplete, incorrect, inaccurate or illegible, or arising from their late arrival or non-arrival, or any other fault of yours.

Changes to your instructions that result in additional work being carried out will be chargeable at the relevant daily rate; this shall include the following:

a. Changes that result from inaccurate on misleading information having been supplied by you in preparation of instructions
b. Changes that result from your failure to obtain consent from any third parties or employees necessary in the delivery of the Service;
c. Changes that result from a significant change to instructions;
d. Additions to the original instructions in the form of extra variations or edits of the originally planned piece such as shorter ‘highlights’ edits or specific web versions that are not agreed at the outset.

The Title and Copyright to the video material remains the property of G Video Production until full payment for goods or services has been made. Upon full payment to G Video production by the Client the Title and Copyright is automatically transferred to the Client.  

The Client confirms that they are supplying and using material that they have ownership to or have the rights to use. Any royalties or authorisation to use any media, logos, production titles and phrases of any description for the purposes of production has been sought and approved by the appropriate association, individual or company and appropriate fees paid (if any) by the Client, the Client further guarantees that G Video production will not be liable for any grievances caused by non-compliance of right to use material or copyright issues.

G Video Production respects that information & material supplied by the Client may be confidential.

The Client acknowledges G Video production has the right to showcase and/or advertise to prospective clients work undertaken on behalf of the Client. This may include Client/Company name and/or Company Logos, Production Name and extent of the work, Still Images or sometimes video from the Production either directly to a prospective client in person, on our Website or other Advertising Material & confidential material such as Production Costs, Clients Financial Position or Statements and/or Client Trade Secrets within a production will not be mentioned or shown in any advertising.

Travel costs outside the Auckland region ( 60km from the CBD ) will be added to the cost of any video price quoted on this website if travel is required to produce the video. Travel costs include airfares and any required accommodation to film or record the video. 


Refunds and returns

Cancellations that lead to a refund are at the discretion of G Video Productions. If work on your video by G Video Productions has not commenced and notice of cancellation is longer than 3 days from a delivery date agreed between you and G Video productions, then G Video Productions will endeavour to refund you in full. 

G Video production will not be held liable for outcome or cancellation of filming due to weather conditions, power failure, equipment failure, absent/sickness of staff/talent or any other unforeseeable occurrences during the scheduled time of filming.

G Video Productions will not be liable for damage of loss caused via third party delivery services. 

Payment Terms Security
This website accepts major credit cards. The name and address provided in the billing details should match the information as they appear on credit card holder's statement. If not, we cannot process the order.

We protect your credit card information during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet.

G Video Production does not hold any credit card details or information on our website nor in any other form. In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.

Review of terms

G Video Production reserves the right to update or modify these terms at any time